ATC is committed to the best possible levels of service and provides Key Performance Indicator (KPI) reporting as part of our account management program.The following table details ATC’S service levels: Standard Courier Our Standard Service is a 5 hour delivery from
ATC is committed to providing an unequaled time slot service with fully inducted drivers with years of experience. If your time slot is rejected because of ATC for any reason there will be no charge for that slot, that is how confident we are of giving you the service that you need for these time sensitive deliveries express courier service Sydney.
The ATC Customer Portal provides a feature rich environment making it easy for you to obtain quotes, book and manage jobs, update account details. Standard Customer Portal capabilities include: Quoting and Booking jobs Job enquiry, both current and historical via: Date Range
A Guaranteed SUPERFAST service for those extremely urgent consignments that must be there by your deadline – not ours! Please inform us of your deadline at time of booking.
Average delivery times are significantly less than maximums quoted. However these are subject to traffic and weather conditions. Extra time (Approx 25%) should be allowed for deliveries of more than 30 km driving distance and to destinations outside the metropolitan area.
Our standard service provides vehicles on either an hourly or kilometre basis. For up to 1 tonne vehicles allow up to 4 hours from the time the goods are available to delivery. For vehicles 2 tonne and over, delivery times will vary depending on size of consignment and loading times. For larger vehicles simply check with our staff at time of booking to gain a more accurate estimate. Our fleet also includes tail lifts, hi-abs, pantechs, flat tops – up to 12 tonne and semi trailers (advanced bookings required). Please allow additional time for loading and unloading.
